HostMetro Review

HostMetro Review Summary

In an age of heightened cybersecurity needs, HostMetro makes the curious choice of blocking their users from access to basic free SSL use. This, coupled with virtually non-existant chat support (despite claims of 24x7 assistance) seriously damages their credibility in a major way.

https://www.hostmetro.com/
HostScore
67.96%
Response Time
129.87ms
Uptime
99.91%

HostMetro Pros

  • Unmetered resources
  • Free domain name
  • Custom cron jobs
  • Streaming audio/video allowed
  • Website builder included

HostMetro Cons

  • Resource increase is conditional
  • No free SSL
  • Only shared hosting
  • Conditional free site migration

Editor's Review & Recommendation

Founded in 2012, HostMetro is relatively new to the web hosting scene and operates out of the United States. They have chosen to focus their entire business only in the arena of shared web hosting, with the only other ancillary services being the sale of domain names, SSL certificates from GeoTrust, and SiteLock Security Seal.

This makes them a bit of a stretch to swallow for ambitious website owners since those who grow their sites will have to eventually migrate to another hosting company. Still, what it lacks in scalability, HostMetro makes up for in price and features. Offering some of the lowest prices for shared web hosting around, Host Metro takes that a step further with a Price Lock Guarantee.

If you sign on with them at a set price rate, you are supposedly assured of that same pricing for life, even if they raise rates for new customers further down the road. For this flat rate you get many of the benefits that most hosting companies offer as well. This includes the use of a website builder, email, some developer tools, and even eCommerce support.

Despite the low prices though, you might want to give it a miss as HostMetro comes with a few critical drawbacks. One of the issues of using HostMetro is their seeming attempt to force users to buy commercial SSL certificates from them. This is evidenced in their disallowing users access to free SSL. Customer service is also a point of contention, with HostMetro not really living up to their claims. 

HostMetro test site - can't install SSL
We failed to install a SSL certificate on our HostMetro test site after trying for more than an hour.
HostMetro support issue
We still couldn't reach out to HostMetro support via live chat after trying for almost two hours.



HostMetro Performance

HostMetro Shared Hosting Uptime

Shared hosting uptime for HostMetro is tracked from the US, with seven backup locations. Average uptime for the past 30 days has been 99.91%.

HostMetro Shared Hosting Response Time

Average aggregate response speed for HostMetro is 129.87ms. HostMetro shared hosting response time is checked every four hours from ten locations.

HostMetro Plans & Pricing

HostMetro Shared Hosting
Mega Max
$2.95
/per month
Unlimited websites
Unlimited storage
Unlimited data transfer
Free domain
GeoTrust SSL - $2.50/month
SiteLock security - $2.50/month
-

SuperMax
$6.95
/per month
Unlimited websites
Unlimited storage
Unlimited data transfer
Free domain
Free GeoTrust SSL
Free SiteLock security
Daily malware scan

HostMetro User Satisfaction

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